Welcome to Queen Cake (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://queencake.am (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or use our Website, we may collect the following types of information:

a) Personal Information

When you place an order, contact us, or create an account, we may collect:

• Full name

• Phone number

• Email address

• Delivery address

• Billing details

• Order and purchase history

b) Payment Information

Payments are processed through secure third-party payment providers. We do not store your full payment card details on our servers.

c) Automatically Collected Information

When you browse the Website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you regarding orders or inquiries

• Improve our products, services, and Website

• Send order confirmations, updates, and support messages

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies to:

• Ensure the Website functions properly

• Remember your preferences

• Analyze Website traffic and performance

You can control or disable cookies through your browser settings. Please note that some Website features may not function properly without cookies.

4. Sharing Your Information

We may share your information only with:

• Delivery and logistics partners (for order delivery)

• Payment service providers (to process payments securely)

• Legal authorities, if required by law

All third parties are required to protect your information and use it only for the purposes specified.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, or reporting obligations

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Queen Cake
Website: https://queencake.am
Email: info@queencake.am
Phone: +374 10 547912